Help

Find product guidance, support contacts, and answers to common questions about onboarding, workspaces, and billing.

Getting started

How do I access Fuzzbucket?

Create an account with email, Google, or Apple, then continue to onboarding from your dashboard.

What should I prepare before creating a brand profile?

A brand name, website, and relevant social links are the most useful starting inputs. The onboarding flow becomes more accurate when it can compare multiple sources.

Can I start using the product before onboarding is fully complete?

Yes. You can begin working before the full brand analysis finishes, but output quality generally improves as more brand context is completed.

Workspaces and content

What is a workspace?

A workspace is the main surface for a campaign or creative stream. It brings together chat, canvas, generated assets, and brand context in one place.

Where are generated assets stored?

Generated assets remain associated with the workspace they came from and may also appear in the broader content library for review, filtering, and download.

Why do outputs change between brands?

The system adapts to the active brand profile. If the active brand is incomplete or still processing, outputs may change as additional brand context becomes available.

Billing and plans

Is the pricing page final?

No. The current pricing page is a placeholder used to communicate likely plan structure while commercial details are still being finalized.

Where should billing questions go?

Billing questions should be sent through the support channels listed below. If billing is already enabled for your account, plan management is handled from the settings area inside the app.

Contact

For support, billing, or account questions, contact the team directly. Please include the account email, the relevant brand or workspace, and a short description of the issue.